A family-owned manufacturing company in Wisconsin had a bookkeeper named Mark who “knew his way around computers.” Over time, small requests piled onto his plate: updating antivirus software, buying new laptops, fixing printers, handling password resets, even calling the internet provider when the connection failed. What started as the occasional...
How Standards and Best Practices Transform IT into Strategy
How Technology Standards Turn IT Risk into Business Strategy Picture this scenario: your company’s IT vendor recommends replacing aging firewalls or updating password policies. The technical explanation sounds reasonable but the real question in the boardroom is, “What risk are we actually reducing, and what happens if we don’t act?”...
What SMBs Can Learn from YouTube’s NFL Streaming Test
When YouTube streamed its first exclusive NFL game for free last week, over 17 million people tuned in at the same time. For NFL fans hosting watch parties, the nightmare scenario would have been the feed stuttering or dropping mid-game. According to The Verge, YouTube even had a “Doomsday Armageddon”...