Still Have Questions?
Have one of our account managers contact you for a free consultation.
Platinum Managed Technology
Are you an existing Platinum customer? Submit a Ticket
Trusted Consultants
Aligning your goals and business needs with our managed IT technology services is our priority. After performing a needs assessment we provide input on new installations or expansions, and recommendations for integration, adaptation or upgrade of existing networks.
Expertise
At Platinum Systems, we believe in ongoing education and training. Our employees are highly-skilled, technically-proficient, and extremely confident in managed IT technology services. We feature specialists in all areas and you’re never more than a click or a call away from speaking to whoever you need.
Always Available
Our proactive approach to computer support means that we are focused on providing support and monitoring your network 24/7/365. If there is a problem at any time we will know about it and will quickly devote the necessary resources to resolve it.
Creative
Not all managed support solutions are cut and dry which is why you need experienced IT support specialists who go outside the box to craft optimal solutions for your needs. Our tech support and solutions teams take pride in the work they do and are always available to customize an approach that works for you while adhering to IT support best practices.
Installation and Configuration
We provide you with the complete package from installation to configuration, ending with continuous monitoring of your network. Our qualified staff is proficient in professional server and workstation installation, software integration, network infrastructure, security and Internet services. You can be sure each solution is tailored to your specific business needs.
Experienced Techs
Platinum Systems’ focus has been to hire and retain the most motivated industry talent to seamlessly fit with our services. You can be sure that our professional staff is up to date on the cutting-edge technology and solutions.
Complete Integration
You need your business IT support solutions to be effective and efficient. Choosing Platinum Systems means that we will provide robust technology solutions to make your network as connected and reliable as possible.
Best Practices/Trends
The world of technology is fast-moving, competitive and in a constant state of evolution. We know how important it is to make every effort possible to stay ahead of the curve. At Platinum Systems, we focus on continual education to give you the knowledgeable service you deserve.
Tailored Solutions
Not all businesses have the same IT needs. We believe in listening to what you have to say, assessing your needs, and then letting our solutions team craft optimal solutions for your business and technology needs.
Network and System Security
Continuous managed IT services include performance analysis to help optimize your network security needs to free you up for more pressing business issues. We have experience in network and system security and are experts in assessing network needs while implementing secure solutions.
24/7 Monitoring
Our commitment is to provide the best all-encompassing experience to our users. This means that we are willing to monitor and protect your managed network at all times. Our proactive approach means that we stay on top of any possible threats or issues that could affect your network performance. You never have to worry about your network, because we are always on top of it.
Knowledgeable Techs
You will work with a highly-trained and motivated tech support team who are all qualified and certified in helping to craft, implement and monitor cutting-edge technologies. We understand that knowledge is essential to growth, so we are committed to keeping up with the latest trends and working to identify the best practices to suit your business.
Support and Maintenance
Finding the perfect balance of support and maintenance for your network monitoring and management means listening to your specific needs as well as understanding that budget can be a concern.
Tailored Solutions to Your Support and Maintenance Plans
We understand that there is no single perfect IT support solution to address the challenges that are unique to your business. We will work with you to tailor IT managed services specifically around your business. The only services you get are the ones you need.
24/7 Access to Friendly Support
Our tech support staff is available to you 24/7/365 for when the unplanned happens. Highly-trained, passionate and knowledgeable, they are never more than a call or a click away. We are here to serve you as an integral part of your team.
Eliminate Business Interruptions
Working with Platinum Systems managed IT can mean savings by eliminating costly downtime. Many times our highly-trained technical support team is working on and resolving an issue before you even know it has occurred.
Are you ready to find out what Platinum can do for you? Free Consultation